A Lincoln, Illinois nursing home, Maple Ridge Care Centre, is planning a $500,000 effort to improve its operations and repair its reputation after coming under fire for several alleged instances of patient mistreatment, cleanliness issues, and mismanagement of infection control.
Tim Fields, a spokesperson for Maple Ridge, said that significant capital improvement dollars will go toward facility renovations that aim to improve the living conditions of the residents and the working conditions of the staff. Those renovations include updating the facility with new computer systems, break rooms for the staff and nursing stations. In addition, a medical records system is set to be installed, along with new social areas with flat-screen televisions and Internet availability.
Maple Ridge recently underwent a change in ownership and in the process of that change, will change its name to Symphony of Lincoln.
Despite the change in ownership and although the new owners have set out a plan to improve its operations, there are still concerns about understaffing, facility conditions, rough treatment of Maple Ridge residents by staff, lack of cleanliness, etc. Some feel that if the facility has additional funding that it should be spent directly addressing patient problems.
Jamie Freschi, a regional long-term care ombudsman, in a report dated August 25, 2012, stated that despite the change in ownership, complaints are still incoming about unanswered call lights, rude and sometimes rough treatment of Maple Ridge residents by the staff, lack of cleanliness and lax attitudes toward infection control. Freschi feels that if Maple Ridge has additional funding to spend on the facility, that additional funding could be spent providing more staffing and training.
There is cause for concern with the issues and complaints presented about Maple Ridge because these sub-par conditions often lead to nursing home neglect and/or injuries. Lincoln resident Diana Sexton reported that, up until the last few days, she had frequently found her daughter sitting in her own urine while nurse’s aides were too busy or unwilling to help her use the restroom. Complaints like Diana Sexton’s are too many and changes need to be made to prevent instances of neglect, abuse and/or preventable injuries from occurring. Nursing homes are tasked with providing a certain level of care to its residents and must strive to maintain that level of care so that residents do not suffer from low quality care due to understaffing and/or general lax staff attitudes that often lead to devastating results for nursing home residents.
If you or someone you love has been injured, neglected or abused in a nursing home at the hands of nursing home caretakers, please contact Ed Fox & Associates today.